The full amount of the apartment rent is payable upon handing over of the key. In the case of bookings for more than 2 months, monthly payment in advance is possible.
Accepted Modes of Payment
In the case of “Self-Check-In”, Appartements Ferchergasse accepts:
- Cash payment in Euro
- Credit cards: Visa, Amex, Mastercard
We do not accept cheques or foreign currencies.
5. Provisions relating to the Uninhabitability or Unavailability of Apartments
Should it turn out that the apartment is not in a reasonably fit state for use or unavailable because of defects, maintenance work or other operational requirementswe shall have the right to assign another apartment to the guest provided that the substitute apartment is at the same location and of at least the same size and costs as the booked apartment. In such case, the rate for the apartment booked originally shall be charged.
If no such apartment is available, we shall try to offer reasonable alternatives at favourable conditions.
The guest may either select one of the alternative offers or cancel his or her booking free of charge.
In such case, we guarantees to refund all payments made for services not consumed.
Any further liability shall be excluded.
6. Obligations of the Person taking Accommodation
6.1 Obligation to Register
The Austrian Registration Act stipulates that every person taking accommodation in Austria shall be registered with the police.
For this purpose, before using an apartment, every guest shall complete truthfully and sign a guest registration form.
The data of the spouse and children are entered into this form as well so that they do not have to complete a separate registration form.
The guest registration forms are retained by us and are not passed on to third parties with the exception of the inspection officers of the tourist police.
Every guest shall guarantee that exclusively persons who have completed a guest registration form stay overnight in the apartment.
6.2 Other Obligations
The guests shall, at any time, grant access to the personnel of us and to workmen commissioned by us for the purposes of inspecting, cleaning or repairing. Of course, we shall see to it that the guests’ privacy is protected to the extent possible and, if possible, inform the guest of such visits in advance.
The guests are obligated to treat the apartment and its furniture and inventory with care as if it was their own property. The guests shall bear the full costs for repairing any damage caused by them either intentionally or by improper handling (e.g., burn holes, damaged or extremely dirty furniture/textiles, glass breakage, etc.).
In case of loss of a key, the guests shall bear the costs for the installation of a new lock and for 6 keys.
It is within the guests’ responsibility to empty the waste bins into the containers located on the ground floor of the building.
The apartment must not be rented or sublet to third parties.
We do not assume any liability for theft, loss, damage to property or for injuries or sickness of the guests.
All complaints and defects shall be reported without delay so that we can arrange for a solution of the problem as fast as possible.
Lost property (property left behind) will be sent on upon request at the guest’s expense. Articles will be kept for a period of 2 weeks.
If we provide the guest with free transport, liability is restricted to the cover provided for personal injury and damage under our motor insurance policy.
If the guest comes by car and parks his car on a parking space provided by us, our liability is limited by the terms of the respective liability insurance.
Our reserves the right to correct errors, including typographical and calculation errors.
Verbal agreements are only binding once they have been confirmed in writing by us.
For any disputes arising out of this contract and its performance, the registered office of the hotel is agreed, where the permitted by law, as the place of jurisdiction.
Should one of the above provisions be null and void, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that comes as close as possible to the purpose of the original provision.