The Ranks GmbH (hereinafter referred to as “Ranks”), located in 1170 Vienna, Ferchergasse 19, registered in the commercial register of the Commercial Court of Vienna to FN 200843h, operates a platform (www.rank.at, hereinafter referred to as “platform”) as a display portal for apartment rentals. Both private individuals and commercial customers have the opportunity to advertise properties and make booking inquiries.
Ranks takes great care to ensure privacy and confidentiality of all customers and user data and is committed to adhering to the protection standards set out in the Data Protection Regulation (“GDPR”) and the Austrian Data Protection Act (“DSG”), as amended.
“Personal Data” means data about a person whose identity is determined or determinable by them.
“Special categories of personal data” (formerly called “sensitive data”) are data of individuals on their racial and ethnic origin, political opinion, trade union membership, religious or philosophical beliefs, health or their sexual life, and biometric or genetic data.
“Processors” (formerly referred to as “service providers”) are natural or legal persons, groups of persons or organs of a local authority or the business apparatuses of such bodies, if they use data only for the production of a work assigned to them.
2. Data Processing
We collect, obtain, store, process and use data, including personally identifiable information, provided to us when you access or use our platform and services.
We store for example your contact details (name, address, e-mail, telephone number), data about your location (IP address) and log data.
Data is stored for the following purposes:
to operate, protect, improve and optimize the Ranks website and business, for example by analyzing and researching, personalizing or otherwise personalizing your experience and offering our customer service;
to send you service and support messages, administrative messages, reminders, technical notes, updates, security alerts, and information you request;
to comply with our legal obligations, to settle disputes we may have with one of our users, and to enforce our agreements with third parties;
We also use your information to send you marketing and promotional messages, as well as other information that may be of interest to you, including information about Ranks and our services. You may revoke your consent to the use of your data for marketing and advertising purposes at any time in writing by sending an e-mail to email@example.com;
Your data will be stored for the duration of the contract or as required by law (eg in the context of a booking at least 7 years). After that your data will be deleted.
3. Transfer of data to third parties
Ranks uses a possesor, among other things, to manage the data, create access authorizations and maintain the platform, to which for this purpose the data (including personal data) is provided and with which a corresponding contract has been concluded. Every possessor is located within the EU and takes the necessary technical and organizational measures to protect the data from unauthorized access or unintentional loss.
Any other disclosure to third parties will be made only after your consent or, if necessary, to use the services offered on this platform.
4. Right to information and other rights
You have the right to request information at any time about what data about you is stored by Ranks. You also have the right to correct, block or delete your data. However, please be advised that some data may be necessary to enable you to use our platform and services. If the processing of your data is based on your consent, it can be revoked at any time. We point out, however, that in the event of a revocation you may not be able to use the platform or our services in part or in full.
To assert your rights, contact:
The Ranks GmbH
or via E-Mail to firstname.lastname@example.org
If you think that Ranks is processing your data unlawfully, you have the option to file a complaint at the Data Protection Authority.
5. Data security
Ranks continually implements and updates organizational and technical security measures to protect your Ranks-managed data from unauthorized access, destruction, manipulation or loss.
All transmitted data is protected by SSL encryption.
Ranks, in conjunction with the www.rank.at platform, uses “cookies” to obtain information and to provide certain features, as well as user-friendly and smooth navigation. “Cookies” are small text files that are stored on your device and stored by your browser on the hard disk. We can read these “cookies” during your visit to our platform and so save your preferences and other information.
Through your browser, you may be able to determine how it deals with “cookies”. Please note, however, that some elements of the platform without “cookies” may not work as intended or at all.
We use Matomo on our website. This is open-source software that we can use to analyze the use of our website. Your IP address, the website(s) of our website that you are visiting, the website from which you switched to our website (referrer URL), the length of time you have spent on our website, and the frequency with which one of our websites is accessed are processed.
Matomo stores a cookie on your end device via your internet browser to collect this data. This cookie is valid during your visit to our website and will be deleted once it has ended.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the analysis and optimization of our website.
However, we use Matomo with the anonymization function “Automatically Anonymize Visitor IPs.” This anonymization function shortens your IP address by two bytes, making it impossible to assign it to you or the Internet connection you use.
9. Integration of services and content of third parties
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.
Your access and use of this website and its contents are subject to Austrian law. The Vienna courts are responsible for any disputes.
Ranks cannot be held liable for any damage or injury resulting from your access to, or inability to access, this website or its contents. This limitation also includes damage or viruses that affect your computer equipment.
If this website links to other websites, Ranks is not liable for their content.
Ranks may change the way personal data is collected, processed and used at its sole discretion at any time and without notice.